Who we are
Black Label Commercial (DBA American Dream Homes) is a licensed real estate brokerage in San Diego, California. This policy explains what we collect through this website and our calls and messages, how we use it, and the choices you have.
Information we collect
What you give us. When you fill in a form we receive your name, email, phone number, and anything else you choose to share, such as a property address, the listing you asked about, your message, and whether you agreed to calls and texts.
What your browser sends. Your IP address, the pages you visit, the site that referred you, and campaign codes in the link you followed (for example utm_source). We use this to know which page or ad a request came from.
Cookies. This site does not set advertising or tracking cookies today. It keeps the campaign codes of your visit in your browser's session storage, which is cleared when you close the tab. If we add analytics or advertising tools, we will update this policy first.
How we use it
- To answer your request, arrange showings, and provide real estate services you ask for.
- To call, text, or email you about your request, and, where you agreed, about related real estate services.
- To keep a record of your requests and consent in our customer database.
- To improve this website and measure which pages and campaigns bring enquiries.
- To meet legal, licensing, and record-keeping obligations.
Calls, texts and AI voice agents
Our forms have two optional consent boxes. If you tick one, you agree to its wording, as shown on the form (wording version 2026-11-03):
Texts and calls about your request: "I agree to receive text messages from Black Label Commercial (DBA American Dream Homes) at the phone number I provided about appointment reminders, replies to my inquiries, and transaction updates, and calls about my inquiry, including calls made with an AI voice agent or an automated system. Consent is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help."
Marketing texts: "I also agree to receive marketing text messages from Black Label Commercial (DBA American Dream Homes) about new listings, open house invitations, and market updates. Consent is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help."
Some of our calls are placed or answered by an AI voice agent: an automated assistant that speaks with an artificial voice on our behalf. Calls may be recorded and transcribed so our team can follow up accurately. You can ask to speak with a person at any time.
Consent is optional and is not required to get help from us. You can withdraw it at any time: reply STOP to any text, tell the caller or AI agent you no longer want calls, or contact us using the details below. Reply HELP to any text for help.
We keep a record of your consent (the wording you agreed to, the date and time, the page, and your IP address) as proof of your choice.
Your mobile number
We do not sell, rent, or share mobile phone numbers, text messaging opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the service providers that deliver our messages on our behalf.
Your choices and California rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, subject to legal record-keeping duties. California residents may have additional rights under the California Consumer Privacy Act, including the right to know, delete, and correct, and the right not to be discriminated against for using these rights. We do not sell personal information or share it for cross-context behavioural advertising.
Our website does not respond to browser "Do Not Track" signals, because it does not track you across other sites.
To make a request, contact us using the details below. We will verify your identity before acting on it.
How long we keep it
We keep enquiry and consent records for as long as we have a relationship with you and afterwards as long as required for real estate record-keeping, legal claims, and proof of consent.
Security
We use reputable service providers, encrypted connections, and restricted access to protect your information. No system is perfectly secure, so please do not send sensitive financial information through website forms.
Children
This website is not directed to children under 16, and we do not knowingly collect their information.
Changes
We will post any change to this policy on this page with a new "last updated" date.
Contact us
Black Label Commercial (DBA American Dream Homes)
4445 Eastgate Mall, Suite 200, San Diego, CA 92121
(888) 689-4177
info@adhsd.com